Occupational Certificate: Transport Clerk

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Qualification Title: Occupational Certificate: Transport Clerk (Transport Coordinator)

Curriculum Code: 432301000

NQF Level: Level 4

Total Credits: 121 (Knowledge: 30 | Practical: 45 | Work Experience: 46)

Assessment Quality Partner: Transport Education and Training Authority (TETA)

Accrediting Body: Quality Council for Trades and Occupations (QCTO)

Duration: Minimum 11 weeks of structured work experience, plus knowledge and practical skill components

Admission Requirements: NQF Level 4 qualification or equivalent

Knowledge Modules (30 Credits)

• Health, Safety, Quality and Legislation (8 Credits) — legislation, first aid, quality control, firefighting, HIV/AIDS
• Environment, Energy Efficiency and Ethics (4 Credits) — environmental sustainability, energy efficiency, workplace ethics
• Industry Contexts (7 Credits) — road transport sector, modes of transport, career roles
• Business Essentials (5 Credits) — business principles, communication, customer relations, maps and applied science
• Transport Risk (6 Credits) — incident and accident management, medical emergencies

Practical Skill Modules (45 Credits)

• Plan and Prepare Transportation Schedule (20 Credits) — preparatory activities, customer specifications, operational documents
• Co-ordinate the Allocation of Drivers to Vehicles and Confirm Pre-inspection Reports (15 Credits)
• Allocate Inspectors/Point Dispatchers and Compile Monitoring Sheets and Reports (10 Credits)

Work Experience Modules (46 Credits)

• Developing Transport Schedules (10 Credits) — minimum 2 cycles over 3 weeks
• Assigning Driver Schedules and Collating Trip Documentation (20 Credits) — minimum 2 cycles over 3 weeks
• Monitoring Trips and Conducting Route Allocation Inspections (16 Credits) — minimum 4 cycles over 5 weeks

• Plan, prepare and develop compliant transport schedules in line with customer requirements and relevant legislation
• Allocate and dispatch drivers to vehicles and shifts according to standard operational procedures
• Conduct and confirm vehicle pre-inspection reports and assess roadworthiness
• Monitor trip arrival and departure times, and conduct route allocation inspections
• Compile transportation administrative and management reports
• Apply relevant transport legislation, including the National Road Traffic Act (NRTA) and OHS Act
• Demonstrate ethical conduct and environmental responsibility within transport operations

Graduates of this qualification are prepared to enter or advance within the South African road transport and logistics sector. Career pathways include roles such as:

• Transport Clerk / Transport Coordinator
• Transport Scheduler / Dispatcher
• Fleet Administrator
• Route Inspector / Point Dispatcher
• Operations Administrator in passenger or freight transport companies

The qualification supports career progression within the broader road transport industry and aligns with the skills needs recognized across developed economies internationally.

Learners are assessed through a combination of internal assessments (knowledge modules, practical skills, and workplace experience) and an external summative assessment conducted over two working days at an accredited assessment centre. The external assessment consists of a written examination (50% — transport schedule planning) and a practical task (25% each for driver allocation and management report preparation). Assessors must be qualified, registered with TETA, and have a minimum of five years' experience as a Transport Clerk.

• Minimum NQF Level 4 qualification or equivalent
• Foundational learning competence is a prerequisite for the award of this qualification
• Proof of completed and signed Statement of Work Experience required before external assessment